A college or university level of education and thinking, with at least 2 years of experience as a Product Owner, Business Analyst, or in a similar role. Experience in product development and working in an Agile/Scrum environment. Strong analytical and problem-solving skills, with experience in translating business objectives into IT solutions and user stories. Strong organizational skills in coordinating digital initiatives and stakeholder alignment within complex environments. Strong communication skills: you are a team player, know how to motivate others, and are not afraid to make decisions. Stakeholder management: you effectively engage stakeholders and translate their needs into a concrete program with clear milestones. Technical aptitude: knowledge of software development and product management is essential. Experience with loyalty marketing and e-commerce is a plus.

Touch Incentive is the market leader in the Benelux region for loyalty programmes and incentive campaigns. With a strong presence in the Benelux, an office in Germany, and an innovative IT centre in Cluj, Romania, we play a leading role both locally and internationally. We are proud of our partnerships with top brands such as ING, Albert Heijn, KLM, Samsung, Air Miles, and Essent. Day in and day out, we passionately build strong relationships between brands and their customers, employees, or business partners, pushing boundaries and delivering results that matter! Operating with a full-service approach, from concept to implementation, we create successful loyalty and incentive programs for every target group and every sector. We engage customers or employees with organizations through motivational loyalty programmes, stand out with distinctive loyalty campaigns, and surprise everyone with our own incentives and gift cards. We’re also an excellent ticketing partner and know all the ins and outs of loyalty and ticketing software. This allows us to always find a strategy that aligns with our clients’ goals. If you’re looking for a dynamic and inspiring work environment where you’re challenged to bring out the best in yourself, then Touch Incentive is the right place for you. Our organization is growing rapidly, with over 200 programs already serving clients across Europe—and we’re far from done. In the coming years, we’ll continue to invest ambitiously in innovation and expansion to keep setting the standard in loyalty solutions. But besides working hard, we also love to have fun! We’d love to challenge you to a game of foosball and regularly organise fun team outings. Does this sound like music to your ears? Let’s get in Touch!

Product Owner – Digital Project Manager

Do you have strong analytical skills and the ability to seamlessly translate customer needs and business objectives into practical IT solutions? Would you like to work in an innovative environment where you serve as the link between customer needs and our development team? Then you’re the Product Owner we’re looking for!

Trusted by 250+ leading organisations

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Revenue growth

Product Owner – Digital Project Manager

As a Product Owner, you play a crucial role in bringing our digital solutions to life. You serve as the link between customers, stakeholders, and our Tech Team. Together with your colleagues in Sales, Project Management, Category Management, and Customer Service, you ensure that customer needs and business objectives are translated into clear priorities and an effective product strategy.

What are you going to do?

You will oversee the entire process, from developing the roadmap and schedule to delivering IT solutions. You will ensure product value and use a well-defined backlog to inspire and guide the Tech Team.

Your responsibilities

Product strategy and roadmap: designing, prioritizing, and communicating the roadmap.
Backlog management: creating and prioritizing user stories, sprints, and features to achieve project goals.
Project coordination and delivery: monitoring progress, dependencies, and delivery milestones within digital projects, and ensuring effective coordination between stakeholders and development teams.
Stakeholder management: proactively coordinating with internal and external stakeholders and ensuring optimal collaboration.
Customer engagement and analysis: identifying customer needs and translating them into a clear backlog and scalable solutions.
Demos and delivery: conducting product demos (or having them conducted) and involving end users in the process.
Process optimisation: identifying bottlenecks in processes and proposing operational improvements.

What do we expect from you?

We are looking for an enterprising and driven professional who combines analytical skills, a pragmatic mindset, and a strong focus on IT.

Desired profile

College or university level of work and thinking, with at least 2 years of experience as a Product Owner, Business Analyst, or in a similar role.
Experience in product development and working in an agile/Scrum environment.
Strong analytical and problem-solving skills, with experience in translating business objectives into IT solutions and user stories.
Strong organizational skills in coordinating digital initiatives and stakeholder alignment within complex environments.
Strong communication skills: you’re a team player, know how to motivate others, and aren’t afraid to make decisions.
Stakeholder management: You engage stakeholders effectively and translate their needs into a concrete plan with clear milestones.
Technical aptitude: knowledge of software development and product management is essential.
Experience with loyalty marketing and e-commerce is a plus.

Who are we?

Touch Incentive is the market leader in the Benelux region for loyalty programmes and incentive campaigns. With a strong presence in the Benelux, an office in Germanyand an innovative IT centre in Cluj, Romania, we play a leading role both locally and internationally. We are proud of our partnerships with top brands such as ING, Albert Heijn, KLM, Samsung, Air Milesand Essent. Day in and day out, we passionately build strong relationships between brands and their customers, employees, or business partners, pushing boundaries and delivering results that matter!

Operating on a full-service basis, from concept to implementation we create successful loyalty and incentive programs for every target audience and every industry. We build customer and employee loyalty to organisations through motivational loyalty programmes, stand out with distinctive loyalty campaignsand delight everyone with our own incentives and gift cards. We’re also an excellent ticketing partner and know all the ins and outs of loyalty and ticketing software. This allows us to always find a strategy that aligns with our clients’ goals.

If you’re looking for a dynamic and inspiring work environment where you’ll be challenged to bring out the best in yourself, Touch Incentive is the right place for you. Our organization is growing rapidly, with over 200 programs already serving clients across Europe—and we’re far from done. In the coming years, we’ll continue to invest aggressively in innovation and expansion to keep setting the standard in loyalty solutions.

But we don’t just work hard—we also know how to have fun! We’d love to challenge you to a game of foosball, and we regularly organise fun team outings. Does this sound like music to your ears? Let’s get in touch!

What do we offer you?

At Touch Incentive, you’ll have the opportunity to put your talents to work in a challenging and responsible role. We offer:

A full-time position.
A competitive salary.
A work environment where your ideas and dedication make a direct impact.
Opportunities for professional growth within a growing, international organization.
A dynamic workplace in Rotterdam, easily accessible by public transportation.
25 days of vacation per year (based on a 40-hour workweek).
Fun team outings.
Always fresh fruit in the office.
Weekly team lunch.
An account in our Touch Rewards Shop where you can treat yourself to something nice.

Are you excited?

Do you see yourself in this challenging role? If so, please send your resume and cover letter tojoost.wilbrink@touchincentive.com. We look forward to receiving your application and taking the next step with you!

We do not welcome unsolicited sales calls regarding this advertisement.

Meet our team

You’ll work alongside a team of specialists in loyalty, technologyand customer experience. We adapt quickly, support one anotherand collaborate closely on projects for well-known brands. 

You’ll be involved from concept to completion and will have the opportunity to contribute your ideas and take on responsibility in your work. Curious about your future colleagues? Meet the team

Product Owner – Digital Project Manager

Trusted by 250+ leading organisations

Product Owner – Digital Project Manager

What do we offer you?

Meet our team

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