Get the most out of every relationship through loyalty

From strategy to execution: we help you engage customers, partners and employees, influence behaviour and foster long-term commitment.

  • Loyalty and rewards programmes that boost engagement
  • B2B, retailand local activations that drive behaviour
  • Rewards and recognition for employees that boost engagement
Illustration of a loyalty and incentive platform featuring a target, coinsand an e-commerce environment that symbolize growth and rewards

Trusted by 250+ leading organisations

Here's how we'll help you

Through loyalty programmes, incentives and rewards, we help organisations shape behaviour, strengthen relationshipsand visibly reward performance.

Activate your target audience with promotions

Targeted campaigns and incentives activate your audience at the moments that matter. This helps you expand your reach, accelerate salesand engage both new and existing audiences.

Make promotions part of your strategy and focus on results.

Effects

  • Encouraging direct action and conversion
  • Increasing sales volume
  • Expanding reach and brand engagement

Effects

  • Encouraging direct action and conversion
  • Increasing sales volume
  • Expanding reach and brand engagement

Build lasting relationships through loyalty

Loyalty programmes and incentives guide behaviour and strengthen your relationship with your target audience. This encourages repeat business and increases long-term engagement.

Make loyalty a key part of your strategy and focus on building lasting relationships.

Effects

  • Reducing churn and turnover
  • Increasing customer lifetime value
  • Strengthening long-term relationships

 

Effects

  • Reducing churn and turnover
  • Increasing customer lifetime value
  • Strengthening long-term relationships

 

Strengthen relationships through appreciation

Numbers tell the story, but people make the difference. With the right approach, you can make recognition tangible and relevantand boost engagement within your organisation.

Make appreciation a key part of your approach and strengthen engagement at the moments that matter.

Effects

  • Increased engagement
  • Reducing churn and absenteeism
  • Strengthening corporate culture

 

Effects

  • Increased engagement
  • Reducing churn and absenteeism
  • Strengthening corporate culture

 

Our Optimise Incentive Cloud

The platform behind successful loyalty and incentive programmes

Everything you need to build loyalty programmes, manage incentives and boost engagement.

API-first integrations

CRM, ERP, POSand BI systems seamlessly integrated

Loyalty & Incentive Engine

Manage programmes, rulesand campaigns from a single central platform.

Multi-store infrastructure

White-label stores with custom branding, product selectionand content.

Content & fulfilment network

Digital and physical incentives through a single integrated platform.

Built for scalability, security and reliability

ISO 27001 Certified

Secure and fully GDPR-compliant

250+ platforms

on loyalty and incentive platforms

Over 8 million gifts per year

delivered to participants worldwide

Millions of active members

in loyalty and rewards programmes

400,000 transactions per day

processed on our platforms

90+ countries

suitable for use worldwide

The right selection of rewards for every target audience and campaign

1,000+ day trips and activities

5,000+ premium brand products

100+ gift cards

Turning challenges into success with loyalty and incentives

A team meeting with smiling colleagues gathered around a conference table with their laptops, collaborating on strategy, ideasand client solutions.

1

Strategy

We transform your challenge into a clear loyalty and incentive strategy. Based on your audience, behaviour and KPIs, we define the right approach.

2

Platform

We manage campaigns, registrationsand participants centrally through our platform. You get real-time insightsand we continuously optimise. 

3

Fulfilment

We handle every aspect of rewards: from our range of incentives to delivery and service. Digital and physical, flexible and reliable.

4

Optimisation

Once your campaign or programme goes live, we continuously optimise. This ensures it keeps performing and evolves in line with your goals.

Ready for success?

Customer success stories

Discover how organisations drive results with loyalty, engagement and recognition

White version of the Essent client case logo by Touch Incentive
A single central hub where we bring together all the benefits for Essent customers
White version of the Albert Heijn client case logo by Touch Incentive
Engaging millions of customers with a summer getaway campaign
White version of the Tempo-Team client case logo by Touch Incentive
Rewarding top talent for their loyalty and dedication
White version of the KLM client case logo by Touch Incentive
Personalised benefits and rewards
White version of the Essent client case logo by Touch Incentive
A single central hub where we bring together all the benefits for Essent customers
White version of the Albert Heijn client case logo by Touch Incentive
Engaging millions of customers with a summer getaway campaign
White version of the Tempo-Team client case logo by Touch Incentive
Rewarding top talent for their loyalty and dedication
Ready to get the most out of your relationships?

Discover how loyalty and incentives can help you activate, engage and grow your audience.

What to expect

  • We get to know your organisation and your specific challenge
  • We discuss opportunities for loyalty and incentives
  • You’ll receive a tailored, no-obligation proposal outlining the next steps