Remeha

As a manufacturer of sustainable heating and hot water solutions, how can Remeha establish itself as the preferred choice among professionals in the plumbing and heating industry?
A screenshot of the "My Remeha incentive programmes" laptop visual, showing the platform's product overview page. Next to it is a selection of products featured on the platform, along with a badge indicating the programme was a finalist in the 2023 International Loyalty Awards.

Database growth

Remeha has built up a high-quality database of installers that continues to grow year after year.

Contribution to goals

For Remeha, the programme makes a significant contribution to sales, marketing and operational goals.

Redemption

The programme has a very high volume of point issuance and redemption.

Data capture

Every year, more Remeha units are being registered by a growing number of installers.

Touch approach

Our approach focuses on driving registration, loyalty and engagement within the My Remeha incentive programmes. When purchasing a boiler or heat pump, installers receive information on how to easily register it via the My Remeha Portal. This allows Remeha to get to know installers and understand market trends, information they would otherwise not have access to, since Remeha units are typically purchased through wholesalers.

For every registered Remeha unit, installers immediately receive points that can be redeemed for items in the gift shop, such as gadgets, family outings, professional tools, or Remeha units, starting from the very first registration. Of course, you can also save up your points.

In the spring and fall, we reinforce this with incentive campaigns, in which installers can complete challenges by registering additional Remeha units. We re-engage inactive installers through targeted email campaigns and by strategically leveraging expiring points.

Primary goals

  • Get to know installers and stay informed about market trends
  • Boosting Remeha product launches and campaigns
  • Making a difference compared to competitors all year round

Proven solution

The programme has been nominated for the Loyalty Magazine Awards in the "Best B2B loyalty programmes" category.

Two phones displaying screenshots of the My Remeha shop.

Want to read more success stories? We get it!

Discover how organisations drive results with loyalty, engagement and recognition

White version of the Essent client case logo by Touch Incentive
A single central hub where we bring together all the benefits for Essent customers
White version of the Albert Heijn client case logo by Touch Incentive
Engaging millions of customers with a summer getaway campaign
White version of the Tempo-Team client case logo by Touch Incentive
Rewarding top talent for their loyalty and dedication
White version of the KLM client case logo by Touch Incentive
Personalised benefits and rewards
White version of the Essent client case logo by Touch Incentive
A single central hub where we bring together all the benefits for Essent customers
White version of the Albert Heijn client case logo by Touch Incentive
Engaging millions of customers with a summer getaway campaign
White version of the Tempo-Team client case logo by Touch Incentive
Rewarding top talent for their loyalty and dedication
Ready to get the most out of your relationships?
Discover how loyalty and incentives can help you activate, engage and grow your audience.

What to expect

  • We get to know your organisation and your specific challenge
  • We discuss opportunities for loyalty and incentives
  • You’ll receive a tailored, no-obligation proposal outlining the next steps