Integrate Optimise with your systems

Seamlessly integrate the platform with your IT infrastructure, sales channels and partners and engage every target audience from a single platform.

optimise the computer screen to display ticket deals

Seamless integrations with existing systems and channels

Thanks to an API-first and headless architecture, Optimise connects your entire IT landscape into a single scalable platform, without the need for complex custom development projects. This allows you to integrate loyalty, incentives and commerce directly with your existing environment.

Integrate incentives directly into your online store and checkout process

  • Integration via API or online store
  • White-label stores and sales channels
Online stores and e-commerce environments within the loyalty and incentive platform, featuring product offerings and categories

Activate promotions and incentives online and in-store via point-of-sale systems

  • Integration with point-of-sale systems
  • Real-time transaction processing
White-label promotional websites featuring special offers and loyalty rewards, accessible on mobile, tablet, and desktop devices within a digital platform

Link campaigns and data to your CRM and automation tools

  • Integration with CRM and marketing tools
  • Email and messaging campaigns
Promotions and activations within the loyalty and incentive platform, including savings campaigns, special offers, and rewards

Integrate loyalty and incentive programmes with existing programmes

  • Loyalty features and rules
  • Segmentation and reward logic
Loyalty websites that are fully aligned with the client’s corporate branding. Where users can earn points

Process payments and transactions using existing payment solutions

  • Payments and Transaction Processing
  • Refunds and Financial Reporting
A platform for flexible card programs and wallets, offering solutions for loyalty, gift cards, and promotions, integrated with various payment providers for digital payments and customer engagement

Expand your offerings with gift cards, productsand experiences

  • Real-time listings via partners
  • Digital and physical fulfilment
Content partners within the loyalty and incentive platform offering gift cards, tickets, and digital content

Optimise's certified integrations and partners

Integrations with leading platforms, systemsand partners

Customizable and XML -configurable

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Parks and Hotels

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POS & Self-Scan Integrations

Built and managed by our in-house tech team

Touch Incentive’s in-house development team is working together on the Optimise loyalty and incentive platform
  • Our development team builds and optimises the Optimise platform on a daily basis
  • Solution architects design integrations with CRM, POSand e-commerce systems
  • A single dedicated team of more than 20 specialists, all based in-house

“We don’t build standalone integrations; we build a scalable platform that grows with your organisation.”



– Edwin Witvoet, Director of eCommerce / CTO

How integrations with Optimise work

Combine modules into solutions tailored to different target audiences, such as loyalty programmes, retail campaigns, B2B activations and employee platforms.

1

Headless platform for loyalty and incentives

API-first cloud platform for flexible integrations with POS systems, e-commerce platforms, appsand marketing tools.

2

Flexible integrations with existing systems

Integrations with existing loyalty, retail, marketing and e-commerce systems.

3

Content and fulfilment through partners

Direct access to gift cards, productsand experiences through integrated partners.

4

Omnichannel activation

Can be used in online stores, apps, campaignsand retail environments.

5

AI-driven optimisation

Real-time insights and optimisation of incentives based on behaviour and performance.

Discover the possibilities for yourself

For scale, safety and reliability

ISO 27001 Certified

Secure and fully GDPR-compliant

250+ platforms

on loyalty and incentive platforms

Over 8 million gifts per year

delivered to participants worldwide

Millions of active members

in loyalty and rewards programmes

400,000 transactions per day

processed on our platforms

90+ countries

suitable for use worldwide

Frequently asked questions about integrations and implementation

How easily can Optimise be integrated with existing systems?

Optimise is designed for seamless integration with existing IT systems and sales channels. Thanks to its API-first and headless architecture, in most cases no major changes to your IT infrastructure are required.

Optimise integrates with CRM systems, e-commerce platforms, POS systemsand marketing tools. Thanks to API integrations, the platform can be integrated into virtually any digital ecosystem.

Depending on the use case, an integration can take anywhere from a few weeks to a few months. The timeline depends on the complexity of the IT landscape and the desired functionalities.

Implementation requires minimal development resources. Optimise can be quickly integrated with your systems using existing integrations and APIs. We provide support for setup, activation and optimisation.

Yes, incentives can be triggered in real time via API integrations and event-based triggers, for example during a purchase, interaction, or campaign.

Discover how Optimise integrates into your IT environment

We’ll show you how to easily integrate loyalty, incentives and commerce with your existing systems and channels using Optimise.

What to expect

  • Understanding your current systems and integration options
  • Explanation of how Optimise can integrate with your platforms
  • Advice on the best next step