5 questions for Ali al Bana

Ali has been working at Touch as Sales Manager since 2017.

“One of my core values is accuracy and honesty.”

1. How do you start your working day?

My working day starts by default with a cup of coffee to wake up properly. While enjoying this quietly, I start up my laptop and check my calendar on my mobile phone. Depending on how soon an appointment follows and/or whether I need to do anything before then, I start scanning my mailbox to filter out any urgent matters.

2. What are your activities on a day?

My work varies from day to day. If I have to break this down into different categories, I obviously spend a lot of time on account management/sales, deliveries/daily management of existing programme and switching with different colleagues to serve my customers well, think of Marketing, Development but also Service and Purchasing.

3. Which project or final product to which you contributed makes you proud?

I am of course proud of all completed savings programmes but particularly proud of the ones that contain a lot of customer-specific customisation. These include a.s.r. Vitality, Citizen Consul Club, Tegelgroep Nederland and a number of Ingram Micro programmes. In addition to programmes fullfilment links such as Workhuman and Collinson/KLM.

4. What makes your job so enjoyable?

The fact that my working day is never the same makes it so much fun but also keeps it challenging. One of my core values is accuracy and honesty. If this helps me make a customer happy and score a nice sale, my day can’t fail.

5. Do you have a question for Ali? Ask your question here!