5 questions for Melinda Maassen

Melinda has been working as a Service Agent at Touch since 2023.

“Where I get a lot of satisfaction is solving difficult cases,” she says.

1. How do you start your working day?

I always start on time, because I live nice and close to the office in Soest. I turn on my laptop, grab coffee in the meantime and have a chat with my colleagues.

2. What are your activities on a day?

With our customer service team we make sure we can answer customers by phone and email at all times. I also support the warehouse with orders and returns.

3. Which project or final product to which you contributed makes you proud?

I am happy that I was able to contribute something to making the process of repairs easier.

4. What makes your job so enjoyable?

You talk to a lot of different people and the work is always varied. Where I get a lot of satisfaction is solving difficult cases.

5. Do you have a question for ……? Ask your question here!